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Tax Investigation Cover - Service Description

Tax Investigation cover service  





Tax investigation cover is a service offered by Crunch whereby should your company be subjected to an investigation from a professional body such as HMRC/Companies House, Crunch will provide assistance as detailed below to ensure the investigation is dealt with in a timely manner.


1. The Contract


1.1 When you ("you", or the "User") use the Tax investigation cover Services you enter into a legally binding agreement with Crunch governed by the Crunch Terms(which are expressly incorporated into this Contract with you) together with these Special Terms where they vary or add to the Terms. References to capitalised terms used in this document shall have the same meaning and effect as those defined in the Terms unless expressly stated otherwise.


1.2 Unless we agree with you in writing that your individual terms and conditions are somehow different from the ones outlined in this document or the Terms, you are bound by this document and the Terms when using the Tax investigation cover Services.


2. Accepting the Terms

Before using the Tax investigation cover Services, you must accept these Special Terms and the Terms (“together the “Terms”), and you may not use the Services if you do not accept the Terms.

There are two ways to accept the Terms:(i) by accepting the Terms when Crunch makes this available to you (i.e. when activating the Services); or(ii) by using the Services in any capacity.

When you start using the investigation cover service, you will be deemed to have accepted the Terms. Once you use the Services you are bound by the Terms until you terminate your relationship with Crunch.


3. Provision of Tax investigation cover Services by Crunch

3.1 Crunch will assist with any enquiries arising on or after the date you joined the service, any offer of our assistance for investigations which have arisen prior to you joining the service will be an additional charge.


3.2 This service relates any accountancy help you may need with an investigation. Crunch explicitly will not be liable for any penalties or additional tax owed arising as a result of the investigation.


3.3 You acknowledge and agree that Crunch’s assistance with any investigations will be directly impacted by how much information you provide.


3.4 You acknowledge and agree that any correspondence detailing investigation enquiries should be submitted to Crunch within a reasonable time period




4. Tax investigation cover Service Features – Use and Limitations


4.1 The Service provides help for investigations arising in the following areas Income Tax and/or Corporation Tax Self Assessment, PAYE, National Insurance , Construction


Industry, IR35, VAT, National Minimum Wage or Gift Aid legislation and regulations; and


any consequent dispute with HMRC after the issue of an assessment, computation of liabilities, written decision, notice of VAT civil penalty or notice of underpayment of


the National Minimum Wage.



4.2 In order to use the Service you must be a Crunch client on either our professional or start products.



5. Fees and Payment Terms for Tax investigation cover


5.1 Crunch requires you to pay £5.50+VAT for the Tax investigation cover service, this will be added to your monthly direct debit following on from you joining the service. If your direct debit is due to be taken within 7 days of joining the service you may have 2 months worth of fees collected with the subsequent direct debit instruction.


5.2 If you are on Crunch Premium service the fee for the Tax investigation cover service is included in the package price and no additional fees will be added.



6. Cancellation and Termination


6.1 The service is on a rolling contract basis, you can cancel at any time by giving 30 days notice. Any investigations which arise dated after the cessation date will not be covered by this service.


6.2 Any investigations you notify us of after your cancellation date where the date of the notification from the investigator is prior to cancelling will also not be covered.




7. Data Protection


7.1 You agree to the use of your personal information and data in accordance with Crunch privacy policy. The privacy policy explains how Crunch handles and stores your personal information and protects your privacy. Please read this policy carefully.

Last Updated: 13 Apr 2016 01:23PM BST

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