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Tripcatcher FAQs

Tripcatcher is here!

Tripcatcher is a new mileage tracking feature that can be used either via a webpage or mobile app for greater convenience. It replaces our previous mobile application, Mile Cruncher.

Any mileage entries logged will automatically be created in your Crunch account. No more spreadsheets!

We've complied a brief FAQ about the new feature and how to create an account - we hope you enjoy it.

Q: Is Tripcatcher a free service like Mile Cruncher?
A: Yes, Tripcatcher is free to all Crunch accounting customers, in exactly the same way as Mile Cruncher.

Q: How can I sign up for Tripcatcher?
A: You will just need to navigate to the 'Subscription' tab after logging in to your Crunch account and selecting 'Activate' on the Tripcatcher product in the list. You will then be taken to Tripcatcher to provide a password and to create your account.

Q: Does Tripcatcher work in the same way as Mile Cruncher?
A: Tripcatcher is a web application as well as also having mobile apps that you can use if you wish (Android and iOS). Mile Cruncher was just a mobile application.

Q: What if I haven't created all my mileage allowance expenses for the 15/16 tax year?
A: Don't worry, you will still be able to create expenses for the 15/16 tax year using Tripcatcher. You will be asked to confirm how many miles you have logged so far in 15/16 when you first log in to Tripcatcher, so the app knows to apply the correct rate. If you are unsure how many miles you have logged so far you can contact your account manager and they will be able to help you.

Q: Is there any link between Mile Cruncher and Tripcatcher?
A: No, Tripcatcher is a brand new product that doesn't have any link with Mile Cruncher.

For further information or if you need extra support with this App, please click here

Last Updated: 22 Aug 2018 11:54AM BST
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